Owners access | Hotel information and booking website unofficial
Crossroads Inn & Suites Gatlinburg, Gatlinburg
76US$
Book on our site
Up to 10% cheaper
than Booking.com
Key details
About the Hotel
440 Parkway,
Gatlinburg,
Tennessee,
United States of America,
Tennessee
Crossroads Inn & Suites is located in the heart of downtown Gatlinburg, making it a convenient base for exploring the Smoky Mountains and local attractions. This hotel occupies the historic former Camp Thunder building and provides guests easy access to numerous shops and restaurants. The property includes modern amenities combined with attentive service and ample recreational opportunities for a variety of vacationing guests.
Location
Crossroads Inn & Suites is strategically located on the Gatlinburg Parkway, within walking distance to attractions like the Anakeesta theme park and the Smoky Mountains National Park. Public transport options such as the Gatlinburg Trolley are easily accessible, allowing guests to explore further afield to nearby Pigeon Forge and other regional sites. Complementary outdoor parking facilities make it convenient for those traveling by car.
Rooms
The hotel offers recently refreshed rooms designed for spacious comfort. Each guestroom includes premium bedding, flat-screen TVs, refrigerators, and microwaves. Select rooms feature seasonal fireplaces and jacuzzi tubs. All accommodations come with complimentary WiFi and air conditioning.
Eat & Drink
Crossroads Inn & Suites provides a complimentary hot and fresh continental breakfast served daily. The breakfast area features a cozy atmosphere with high ceilings and a variety of food options such as pastries, scrambled eggs, bacon, and fresh fruit. Guests may also enjoy vouchers for nearby dining options, ensuring a range of meal choices during their stay.
Leisure & Business
The hotel includes a seasonal outdoor pool with a splash area suitable for families and a fitness center for maintaining workout routines. A 24-hour computer station and guest laundry services are also available, catering to business and leisure travelers alike. The property is equipped to host meetings and events with convenient access.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Baggage storage
24-hour services
24-hour security
General
No smoking on site
Wi-Fi
Free parking
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Laundry
Business
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Saltwater pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Shallow end
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
440 Parkway,
Gatlinburg,
Tennessee,
United States of America,
Tennessee
Map view
440 Parkway,
Gatlinburg,
Tennessee,
United States of America,
Tennessee
City landmarks
Aquarium
Ripley's Aquarium of the Smokies
3600 ft
903 Parkway Ole Smoky Moonshine Holler
Ole Smoky Tennessee Moonshine
4000 ft
611 Parkway
Souvenir shopping
3600 ft
115 Historic Nature Trail
Gatlinburg Space Needle
4000 ft
Convention Center
Gatlinburg Convention Center
4000 ft
576 Parkway
Anakeesta
3600 ft
908 Parkway
Ripley's Haunted Adventure
4000 ft
Museums
Hollywood Star Cars Museum
4000 ft
Ski Elevator
Gatlinburg SkyLift Park
4000 ft
Broadway Theatre
Sweet Fanny Adams Theatre
3600 ft
Amusement Park
Earthquake
4000 ft
919 Parkway
Amazing Mirror Maze
4000 ft
742 Parkway
Gatlinburg First United Methodist Church
2600 ft
800 Parkway
Ripley's Believe It or Not Gatlinburg
3000 ft
650 Parkway
Ole Smoky Barrelhouse
4000 ft
Museums
Gatlinburg Pinball Museum
3100 ft
Museums
Christ in the Smokies Museum and Gardens
4000 ft
424 River Rd
Mysterious Mansion
4000 ft
Museums
Salt and Pepper Shaker Museum
4000 ft
716 Parkway # 37838
World of Illusions
4000 ft
306 Parkway
Gatlinburg Mountain Coaster
3.2
mi
340 Parkway
Hillbilly Golf
3.2
mi
188 Parkway
Ripley's Davy Crockett Mini-Golf
3.2
mi
Nearby
379 Parkway
Tsali Monument
800 ft
631 Parkway
Guinness World Records Adventure
1700 ft
National Park
Great Smoky Mountains National Park
3600 ft
576 Parkway At the intersection of the parkway 441 & 321
Historic Ogle Log Cabin
1400 ft
386 Parkway Located one block before traffic light #3
Rowdy Bear Mountain
600 ft
519 Parkway
Doc Collier Moonshine Distillery
800 ft
Roaring Fork
600 ft
Restaurants
Donut Friar
2100 ft
634 Parkway Ste 15 The Village
Parton's Deli
3.2
mi
332 Parkway
Pearls Pie in the Sky
1600 ft
576 Parkway Anakeesta
Anakeesta Smokehouse Southern BBQ
1600 ft
576 Parkway
New York Pizza & Pasta
1800 ft
611 Parkway Mountain Mall
Tennessee Jed's
1900 ft
631 Parkway Suite a8
Heavenly Delights Cafe & Bakery
2000 ft
631 Parkway Suite Baskins Square
Ben & Jerry's
2000 ft
638 Parkway
Coffee and Company
2100 ft
634 Parkway Ste 13
Karmelkorn Shoppe
2600 ft
647 Parkway
Fannie Farkle's
2200 ft
656 Parkway
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
9.2
Location
8.8
Service
8.7
Dining
6.8
Guest reviews
8.2/10
based on 6 reviews
8.3
8.3/10 based on 3124 reviews
James
United States of America,
February
2024
8.2/10
I absolutely loved my stay at this hotel! The location was perfect, close to everything in Gatlinburg but not right in the chaos, and the rooms were spacious and comfortable with a fantastic Jacuzzi. The service was top-notch with excellent housekeeping and laundry services. However, the dining options were limited, only offering pho, which may not suit all tastes.
Rooms
9.0
My room was spacious and comfortable with a luxurious Jacuzzi.
Service
8.0
The staff provided excellent housekeeping and laundry services.
Location
9.0
The hotel is in a great central area, close to everything in Gatlinburg but not right in the middle of the chaos.
Dining
6.0
The dining experience was limited to pho only, which might not appeal to all guests.
Facilities
9.0
The hotel offers a great Jacuzzi, perfect for relaxation after a day of exploring.
Thomas
United States of America,
February
2024
8.0/10
The hotel is located in the heart of Gatlinburg, close to everything, offering a convenient and bustling stay. The rooms are spacious and modern, making for a comfortable retreat, but the dining options could use some improvement. The service was friendly and attentive, enhancing the overall experience.
Rooms
9.0
The rooms with two queen size beds were spacious and modern, providing a comfortable stay.
Service
8.0
The staff provided friendly and attentive service throughout my stay, making me feel well taken care of.
Location
9.0
Being in the heart of Gatlinburg made it easy to access all the attractions and amenities, offering a central and convenient location.
Dining
7.0
The dining experience was adequate, but there could be more variety and options to choose from, especially for breakfast.
Facilities
7.0
The hotel's facilities were sufficient for a comfortable stay, although some areas could benefit from updates.
James
United States of America,
December
2023
9.0/10
I had a wonderful stay at this hotel! The rooms were spacious and had 2 queen beds, making my stay extra comfortable. The staff provided excellent service, taking care of all our needs promptly. The location was ideal, close to all the attractions but away from the crowds. The dining had delicious salads and was included in the stay. The facilities were top-notch, providing everything I needed for a fantastic vacation.
Rooms
10.0
The room was fantastic, with two queen beds providing ample space for a relaxing stay.
Service
9.0
The service was exceptional, from housekeeping to laundry, everything was taken care of efficiently.
Location
9.0
The hotel's location was perfect, close to all the attractions but still quiet enough to enjoy a peaceful getaway.
Dining
8.0
The dining experience was delightful with delicious salads included in the package.
Facilities
9.0
The facilities were impressive, offering everything I needed for a convenient and enjoyable stay.
Joseph
United States of America,
October
2023
8.2/10
The hotel is in a prime location close to downtown, offering comfortable rooms with Jacuzzi and 2 Queen beds. The service was impeccable, although the lack of laundry service was a downside. The dining options were limited, but the hotel's facilities were impressive, making it a great value for money choice.
Rooms
9.0
I loved our room with a Jacuzzi, and having 2 Queen beds was so convenient. The closet was spacious, and we enjoyed relaxing on our chair.
Service
8.0
The service here was top-notch, from housekeeping to other staff members. The only drawback was the absence of laundry service.
Location
9.0
The hotel's central location made it easy to access everything in the area. We were impressed by how close it was to downtown.
Dining
6.0
The dining options were somewhat limited, especially for those looking for meats. However, the iced and frozen coffee were a refreshing touch.
Facilities
9.0
The hotel's facilities were excellent, making our stay comfortable and enjoyable. The value for money here is outstanding.
Chris
United States of America,
May
2023
8.2/10
I had a wonderful time at this hotel. The location was perfect, close to the aquarium and within walking distance of restaurants and shops. The rooms were spacious and had two queen beds, making our stay very comfortable. The service was exceptional, especially with housekeeping and laundry service readily available. However, the dining options were limited, and the price was slightly high for what was offered.
Rooms
9.0
The rooms were spacious with two queen beds, providing a comfortable stay.
Service
9.0
The service was exceptional, especially with housekeeping and laundry.
Location
8.0
The hotel is conveniently located close to the aquarium and within walking distance of restaurants and shops.
Dining
7.0
The dining options were limited, which was a downside for us.
Facilities
Bob
United States of America,
April
2023
8.6/10
I absolutely loved my stay at this hotel! The location was superb, close enough to everything in town but not right in the chaos. The rooms were fantastic with the jacuzzi and a breathtaking view, but unfortunately, no meats were available during meals. The service was top-notch, making my stay truly special.
Rooms
9.0
The rooms were spacious and luxurious, especially the ones with a jacuzzi. The view from my room was simply stunning.
Service
10.0
The staff provided exceptional service. They were attentive and went out of their way to make me feel welcomed.
Location
9.0
The hotel’s location was perfect, close to shopping areas and everything in Gatlinburg without being in the middle of chaos.
Dining
7.0
Although the dining options were limited, the laksa served was delicious and satisfying.
Facilities
8.0
The hotel facilities were modern and convenient. I particularly enjoyed the relaxing atmosphere.
Hampton Inn Miami-Coconut Grove/Coral Gables
Hyatt Place Boca Raton
Ocean Resort
The Woodlands Inn
Nickelodeon Hotels & Resorts Punta Cana
Embassy Suites By Hilton Jacksonville Baymeadows
The Elms Hotel & Spa, A Destination By Hyatt Hotel
The Westin Chicago North Shore
Minneapolis Marriott Northwest
Best Western Plaza Inn
Omni Interlocken Hotel
Atheneum Suite Hotel